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your home damaged or destroyed and your personal possessions
ruined by a natural disaster can be devastating. Unfortunately,
there are unscrupulous "professionals" who prey on
victims.
Roofers or Builders
1. Don't be rushed into signing a contract with
any company. Instead, collect business cards and get written
estimates for the proposed job.
2. Beware of building contractors that encourage
you to spend a lot of money on temporary repairs. Payments for
temporary repairs are covered as part of the total settlement. If
you pay a contractor a large sum for a temporary repair job, you
may not have enough money for permanent repairs. In most cases,
you should be able to make the temporary repairs yourself.
Remember to keep receipts. Your insurer will reimburse you for
these costs.
3. Investigate the track record of any roofer,
builder or contractor that you consider hiring. Look for
professionals that have a solid reputation in your community. You
can call your Better Business Bureau for help. Also, get
references and never give anyone a deposit until after you have
thoroughly researched their background.
A common fraud scheme is for a
"so-called" contractor to convince a homeowner that a
large deposit must be provided before repair work can begin.
Frequently, the job will be started, but not completed.
Unfortunately, these con artists are never seen or heard from
again.
Public adjusters and attorneys
1. Don't make any rash decisions about hiring
someone to handle your claim. Be especially wary of individuals
who go door-to-door soliciting business in the aftermath of a
catastrophe. Most importantly, don't let anyone scare you into
signing a contract. You don't want to be victimized by someone who
is swooping into town to make a fast buck. You could end up
forfeiting a significant portion of your insurance dollars.
2. Before hiring a public adjuster or an
attorney, try to settle your claim directly with your insurance
company. Your insurer provides an adjuster at no charge to you.
Ask your insurance agent or company representative to help you
with your claim and don't be afraid to ask questions. If you
decide to work directly with your insurer, you still have the
right to hire a third-party professional to help you.
3. If your claim is complicated and you want to
hire a public adjuster or attorney, make sure he/she is qualified
to handle your case. Ask your friends, relatives or business
associates for the names of well-regarded professionals in your
community. Also, call the state department of insurance regarding
a public adjuster and your state or county bar association about a
prospective attorney.
4. Understand that you will have to pay a public
adjuster 15% and an attorney 30% of your total claim settlement.
If you have any questions, talk to an insurance
professional. They are in the business of paying claims and
helping policyholders deal with the aftermath of natural
disasters.
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